As part of the ‘Year of Community 2025,’ the Community Development Authority (CDA) in Dubai has officially launched the updated version (2.0) of the Dubai Social Services Quality Standard, a regulatory framework designed to strengthen Dubai’s position as a global leader in advancing the social sector through world-class quality benchmarks.
The standard is organized around three pillars: effective management and leadership, delivery of high-quality services, and safeguarding clients’ and families’ rights. It includes 21 core standards, 57 sub-standards, and over 200 detailed specifications. Special provisions have been incorporated for the most vulnerable groups, i.e.: People of Determination, elderly people, and children.
Related News: Dubai Municipality Launches “Urban Think Tank & Design Lab”
One of the highlights of the new framework is the Star Rating System, from one to five stars, that assesses the social service provider’s institutional maturity in capability, results, and sustainability. This instrument guarantees on-going improvement and monitors actual effects of services on people and families.
Commenting on the launch, His Excellency Huraiz Al Mur Bin Huraiz, CEO of Community Regulations and Services Sector at CDA, said: “The updated Dubai Standard reflects our commitment to embedding quality as an institutional culture across the social sector.
More News: Launch of the Digital Security Screener Licensing System Screeners in Dubai Airports
It ensures that services are designed to meet the aspirations of the community and empower all groups, particularly the most vulnerable. This milestone will elevate Dubai’s social sector to new levels of transparency, efficiency, and innovation.”
The updated standard builds on CDA’s ongoing efforts to establish an integrated social ecosystem that safeguards beneficiaries’ rights and ensures a sustainable quality of life, reinforcing Dubai’s standing as a global model for community development.
